Sometimes mistakes happen. A product may not have been ordered correctly or it may not have arrived as expected. If a Torque Transmission shipment doesn’t meet your satisfaction we want to correct the situation immediately for you. It is of the highest importance to avoid downtime for your project or production. Our no-hassle RMA process will help you receive replacement or repaired parts right away.
In 2015 we at Torque Transmission intensified our focus on customer satisfaction which included a revamped customer survey. Our commitment to continuous improvement requires your input to help guide our efforts. Without your thoughts and opinions we don’t know where we need the most improvement. So, thank you!
Torque Transmission is so easy to do business with; what is ordered will ship right the first time, on time, every time. Should it not be right, we will make it so. This is our promise to you.
We know engineers have choices when selecting the right components for their design. Purchasing managers and buyers have choices too when looking for on time delivery and specific price points. At Torque Transmission we offer the whole package.
Manufacturing Today just published a nice article about our work with our fractional drive components customers and how we work with them to develop the ideal solution for their situation.
In early December we shared with readers our work with a local high school robotics team. If you haven’t had a chance you can check out that article here. As we edge closer to the robotics competition deadline we wanted to check-in with The Streakers and see how they are doing.
In an ever changing global market place, Torque Transmission continues to move forward with a focus on customers’ needs and lean manufacturing principles.
Last week Torque Transmission opened its doors to a group of local students for an afternoon of fun and learning.
At Torque Transmission we are proud to be a member of the AWT Foundation (Alliance for Working Together) and, as part of our commitment to educating young people about the benefits and importance of manufacturing, we are once again sponsoring a high school robotics team!