Torque Transmission supplies Hi-Speed Checkweigher Co., Inc., an Ithaca, N.Y.-based manufacturer of food handling and checkweighing equipment, with 20 different custom XL reinforced nylon pulleys with stainless steel hubs.
Torque Transmission supplies Hi-Speed Checkweigher Co., Inc., an Ithaca, N.Y.-based manufacturer of food handling and custom checkweighing equipment, with 20 different custom XL reinforced nylon pulleys with stainless steel hubs.
The company’s general design requirements are for custom pulleys that are small, corrosion-free, capable of damping vibration, and fast operating.
Hi-Speed Checkweigher produces a variety of machines on the same production lines, and due to varying order schedules, is unable to forecast requirements long-range. The resulting component demand is for small quantities of pulleys featuring various tooth sizes on an intermittent basis – all on extremely short notice.
By studying the equipment manufacturer’s purchase history, Torque Transmission determined the company’s average annual product usage.
With pre-agreed stocking levels for quantities as few as 25 on specified custom pulleys, Hi-Speed Checkweigher and we were able to agree on an annual price for all pulleys, based on a customized serviceagreement.
Integral to the agreement was the provision that Torque Transmission will deliver identified custom pulleys in two weeks or less on a fax release program initiated by the customer’s purchasing department.
Satisfied with Torque Transmission’s capability to meet its component demands effectively and efficiently, Hi-Speed Checkweigher continues to renew its contract annually.
Further, the customer has expressed an intent to double its business with Torque Transmission business that had been going to other vendors.
“Our goal was to solve successfully the customer’s on-again, off-again need for small-quantity shipments on a just-in-time basis. The customized service program is now in its fourth year.”
-- John Rampe, president, Torque Transmission
The reason, according to purchasing agent Linda Gooding: “Torque Transmission is a low maintenance, hassle-free supplier.”
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