You Speak, Torque Transmission Listens

In 2015 we at Torque Transmission intensified our focus on customer satisfaction which included a revamped customer survey. Our commitment to continuous improvement requires your input to help guide our efforts. Without your thoughts and opinions we don’t know where we need the most improvement. So, thank you!

survey_sheets.pngIf you haven’t had a chance to complete the survey yet, find it here. The process only takes a few minutes and the questions are very simple. We want to know how well we stack up against your best supplier. If Torque isn’t your best supplier, how can we change that? We sincerely want to know.

Don’t be afraid of hurting our feelings! We want your honest feedback, good or bad. It’s the only way we can improve.

The initial results of the survey are in. Although Torque has scored highly in most categories we do have areas needing improvement. If you have already completed the survey, thank you for your help. We truly appreciate it.

customer_survey_results.png

We can only grow with your help and we thank you in advance for your feedback. 

Complete our Customer Survey

This post was published on April 14, 2016 and updated on April 14, 2016.

Topics: Company News